IBM commits to drive business innovation in Indonesia

IBM have pledged support to businesses in Indonesia by joining forces with Indosat Ooredoo, one of the country’s big telecoms operators.

The two companies announced they have agreed a new deal to develop and deliver solutions on the IBM Cloud to help businesses streamline processes and improve productivity. This significant five year partnership, valued at about $200 million, will help better serve customers in the world’s fourth most populous country.

Indosat Ooredoo and IBM will build an integrated command center to serve local clients of both companies by monitoring and managing their operations and information technology, and building IT skills and capabilities in Indonesia. IBM will also help Indosat Ooredoo transform its own IT operations, improving overall client experience and supporting the rapid development of new telecommunications services in the country.

Cloud-based Services for Indonesian Businesses

IBM & Indosat Ooredoo’s subsidiary, Lintasarta, will jointly develop and deliver cloud-based solutions, powered by IBM Cloud, to help Indonesian businesses drive innovation and agility, streamline their processes and improve productivity. Indonesian clients of Indosat Ooredoo and IBM will be able to access jointly developed cloud-based solutions built on IBM’s Cloud platform — IBM Bluemix — accelerating collaboration and automation of software delivery and infrastructure changes. Clients also will have access to IBM MaaS360, a cloud-based enterprise mobility management platform.

“This collaboration shows how IBM’s expertise, technology and services can help Indosat Ooredoo and Lintasarta lead market change in Indonesia while also transforming their existing operations,” said Martin Jetter, senior vice president, IBM Global Technology Services. “Indonesia has one of the world’s most rapidly growing economies, and the use of smart mobile devices is becoming pervasive, opening up enormous opportunities for local businesses – so we are excited to be working with Indosat Ooredoo and Lintasarta to help clients tap into the power and flexibility of cloud-based solutions and digitally transform their businesses.”

Digital & Operational Transformation

Iit and IBM also announced a related five-year technology services agreement to deliver digital and operational transformation to all aspects of Indosat Ooredoo’s operations to support the rapid development of new services that are easier to access, less complex and more affordable to use.

IBM will upgrade Indosat Ooredoo’s IT infrastructure and deliver a range of application management services, including a test environment that will improve time to market for the development of new customer-facing services and applications.

“Our customers in both telecommunications and IT services are going to benefit from this relationship through improved access to world class offerings and services,” said Alexander Rusli, President and CEO of Indosat Ooredoo.

“We will be able to bring a greater range of higher value services to market more rapidly, with the confidence of knowing that we are collaborating with one of the world’s largest and most innovative technology companies. This landmark alliance will reshape the local market and help Indonesian customers and organizations tap into the most advanced technology available anywhere in the world.”

“Working together, Lintasarta and IBM will accelerate the adoption of cloud-based solutions in Indonesia, helping local organizations increase their efficiency and ability to rapidly expand,” said Arya Damar, President Director of Lintasarta, an Indosat Ooredoo subsidiary that will help build the joint data center.

“By combining the global innovation, delivery capability, and expertise of IBM with the local infrastructure, market knowledge and relationships of Lintasarta, we are providing the most advanced path to digital transformation for our clients.”

IBM commits to drive business innovation in Indonesia TechNative